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Original topic:

S21 crashes and reboots itself a lot.

(Topic created: 04-18-2021 08:55 AM)
abe12
Astronaut
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Galaxy S21
My s21 crashes and reboots itself, it's been happening ever since the system webview errors and I tried everything to fix my phone from disabling webview, uninstalling the updates and doing the same with Google and Google Chrome. I even tried doing a factory reset, and clearing the cache but I still have the problem and so do some other people, any tips or fix for this that I hadn't tried? I also never downloaded anything off of play store so I shouldn't have a virus.
4 Replies
Sami30
Halo
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Galaxy S21
I would return the phone.
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abe12
Astronaut
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Galaxy S21
Sadly I might end up doing that, do you have a s21 and is yours currently working fine because I heard many people are facing this issue and I have a warranty that I can use once only with t mobile so I don't want to waste it
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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S21

The next step, if still experiencing issues, after a factory reset would be to have the phone serviced. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- or 3. Private Message: http://bit.ly/2XERsky



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Sami30
Halo
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Galaxy S21
I have the s20 ultra