Original topic:

S21 fast wireless charging problem

(Topic created on: 2/20/21 3:47 PM)
Ayzw
Asteroid
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Galaxy S21

So after a quick google search it appears my s21 ultra will not fast wireless charge using a non Samsung charger like the big that was reported with the s20. It'll start fast charging when first put on the pad and after 5 or so seconds it reverts back to normal wireless charging. Anyone else have this issue? I have uploaded a video and my logs using Samsung members but yet to have a response on that yet. 

Nandakisore98
Asteroid
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Galaxy S21
Hello, I just got my s21 ultra and my existing fast wireless charger that works completely with my s10 is no longer accepting fast charge, it will show fast charge and switch back to normal wireless charging in 5 sec. Is there something worth with the phone? 
I am using the adaptive fast charging plug, the charger used to fast charge wirelessly before on my s10. .
Please help 
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latoplano_6_625
Red Giant
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Galaxy S21

is it 3rd part wireless charger?

samsung changed policy about wireless charging last year. Only the certified 3rd party wireless charger will fast charge, so s10 would work fine but s20, n20, or s21 might not work.

Nandakisore98
Asteroid
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Galaxy S21
yes, I bought from Amazon
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Nandakisore98
Asteroid
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Galaxy S21
how do I know which chargers are certified by samsung ?
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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy S21

On Amazon there is a official Samsung shop, chargers from there are indeed Samsung certified. 


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usergpQjl7yXpb
Astronaut
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Galaxy S21

Hello,

I'm having the same issue with my new Galaxy S20 FE 5G, but the problem showed up when I updated the phone to One UI 3.1, before that my third party fast wireless charger worked fine. This is utterly unfair, I bought the charger after making sure it was compatible with the fast wireless charging of my phone.

So is it confirmed that the feature has been disabled purposely by Samsung?

How can I report the issue  and complain about it? 

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latoplano_6_625
Red Giant
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Galaxy S21

you can report the issue on samsung members.
include the model and any detail info on wireless charger.

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Ayzw
Asteroid
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Galaxy S21

This issue has been ongoing since the update on the s20 as well and Samsung dont seem to acknolodge it.  They appear to be heading down the Apple path and want you to buy Samsung chargers.  

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coolkatt
Constellation
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Galaxy S21

I just found out I was having this issue. I contacted Samsung and they said they had no record of this being a problem. They said they will take the issue down and it should be resolved in the next update.

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useraSfYjPiQQH
Constellation
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Galaxy S21

Hi, new S21 owner here. I just received my new Ventev Wireless Charge Pad Duo which charges up to 10W per device and even says compatible with Samsung's Fast Wireless Charging.

Well, when I place my phone on the pad, it says fast wireless charging then 5 seconds later it switches back to regular wireless charging and adds about 30 min more to full charge.

Ironically, my GF has a Note8 which gets the fast wireless charging when placed on the same pad. 

My phone's on February's security patch.

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