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Original topic:

S21 not receiving text but Pixel 5 does

(Topic created: 02-11-2021 05:12 PM)
Race4life
Asteroid
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Galaxy S21

I have a S21 and a Pixel 5. I have a friend that has a Pixel 4, when she texts me they do not show up on my S21 but when I put my sim card in my Pixel 5 I do get all her text. Has anyone else aware of this issue? 

I am using the Samsung Messaging app. 

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Race4life
Asteroid
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Galaxy S21

thanks for the reply. I tried using Google messages on my S21 and I turned off the chat function on my Pixel 5. Nothing worked so I reached out to Samsung and they thought it was a sim card issue. I called ATT and I had another sim card at my house that they activated. Once I started to use the new sim card, all is good now. 

Thanks, 

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3 Replies
Will-i-am702
Nebula
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Galaxy S21
You forgot to turn off chat future on your pixel... Also try using google messaging app works a lot better i though s21 had Google messages app as defoult
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Race4life
Asteroid
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Galaxy S21

thanks for the reply. I tried using Google messages on my S21 and I turned off the chat function on my Pixel 5. Nothing worked so I reached out to Samsung and they thought it was a sim card issue. I called ATT and I had another sim card at my house that they activated. Once I started to use the new sim card, all is good now. 

Thanks, 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S21

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