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Original topic:

S21 scrolling issue

(Topic created: 03-12-2021 10:09 AM)
userPS67Mww6F1
Constellation
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Galaxy S21

This phone is constantly scrolling on it's own in the opposite direction when I'm scrolling up or down. This happens in all apps including the native ones. Someone else posted this same issue, and prematurely marked the issue as solved. This problem is NOT solved by switching to 60 hz. And honestly even if it was, that really wouldn't be a viable solution as the phone would not be operating as it was designed. This device has multiple issues at present. Terrible buying experience thus far

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user751201tmO21
Honored Contributor
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Galaxy S21
Might want to bring it to your carrier, if it's a carrier phone, and have them check it.

If Unlocked, go to a Samsung store, if there's one near you, otherwise call Support.

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Solution
user751201tmO21
Honored Contributor
Options
Galaxy S21
Might want to bring it to your carrier, if it's a carrier phone, and have them check it.

If Unlocked, go to a Samsung store, if there's one near you, otherwise call Support.