Original topic:

S21 ultra 5G

(Topic created on: 4/8/21 4:55 PM)
orlandofrank
Astronaut
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Galaxy S21
I just got this phone 3 weeks ago and the voicemail still doesn't work. I've been on chat and phone with carrier (ATT) and they can't fix it..then I was told to go to a store and get  replacement. I don't understand how they can't fix a phone they sell.
2 Replies
GeorgeBrager209
Product Expert
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Galaxy S21

Did they give you a 5G sim card per chance? Id suggest maybe Factory resetting your device. But this sounds like a carrier issue more than a device issue.

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userh4qzQcxNLr
Constellation
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Galaxy S21
you better go get a replacement than fixing it dear. Fixing it and developing more problems. choose one. Looks like a factory issues. I would rather replace it.
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