Original topic:

S21 ultra Randomly restarts and gets hot gaming

(Topic created: 12-07-2021 05:10 PM)
BOBBY76
Asteroid
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Galaxy S21
Android 12 updated messed my phone up 
5 Replies
Chessplayr
Galaxy
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Galaxy S21
Are you running the Beta?
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BOBBY76
Asteroid
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Galaxy S21
No
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S21

I am very sorry to hear your S21 Ultra is getting hot and constantly restarting while gaming, and can understand the frustration and concern, as I do a lot of intensive card games on my mobile device as well. Third-party apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue. Try this guide for steps to help resolve constant reboots: https://www.samsung.com/us/support/troubleshooting/TSG01001475/

For a guide on temperature management and control, try this link out: https://www.samsung.com/us/support/answer/ANS00076952/

 

Please let me know if this helps. 

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BOBBY76
Asteroid
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Galaxy S21
Thanks but done all these
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BOBBY76
Asteroid
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Galaxy S21
No more I think about it and the more I research I think my s21ultra is just junk because some are posting that ubreakifix can't fix them and have same problems as me
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