Original topic:

S21 ultra bricked

(Topic created: 10-03-2021 06:31 PM)
userajMhzfAlIt
Constellation
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Galaxy S21

Hi

 

After last update my phone worked fine but ran out of power some hours after completing the update.

Now its all but black screen.

Nothing happens when i try to charge it wired or wireless, I tried to force restart with or without the charging cable. Just dead.

 

Why did this happen after the update and how to fix it?

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7 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S21
Try this option in the attached video

https://youtu.be/gAL1HBWBJcw
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user_ams007
Samsung Care Ambassador
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Galaxy S21
It may be that the firmware was unable to finish installing due to a low battery :battery:
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MutatedRam
Comet
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Galaxy S21
I'd just flash stock firmware
user_ams007
Samsung Care Ambassador
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Galaxy S21
That is a great option 👌
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userajMhzfAlIt
Constellation
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Galaxy S21

hi hi

the phone finished updating and worked for some hours before it ran out of power and then wont turn on again

 

how do i flash the firmware if i cannot charge nor turn on the phone?

 

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MrJell_Lee
Supernova
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Galaxy S21

if you've never done this i would take it to UBreakIFix to avoid hurting your warranty... or Batteries Plus is another option. 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hello @userajMhzfAlIt, I understand how upsetting this is. If the phone is not powering on at all it will need to be serviced. You can take it to uBreakiFix https://www.ubreakifix.com/samsung, as they are an authorized repair center for an evaluation. For ship-in service options, please send a private message with the model code and the IMEI number of the phone. http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



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