Original topic:

S21 update issue

(Topic created: yesterday)
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techdan
Constellation
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Galaxy S21
Failed update. I have to reset to default. Question: can I backup and restore from my google drive? Rather than cloud? I didn't want to also pay to expand cloud drive when I can use Google drive.
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4 Replies
kimberleigh
Comet
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Galaxy S21
Yes you can. Also backup with Samsung Smartswitch just in case.
techdan
Constellation
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Galaxy S21
Thanks
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meself
Honored Contributor
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Galaxy S21
Smart switch might be good option you said you got a failed update is it causing issues with phone now? I would try a soft reset see if that helps as for Google drive that shouldn't be issue
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@techdan I've never had to pay for Samsung Cloud backup. Did you see something different? 

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