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11-30-2023 04:32 PM in
Galaxy S21Solved! Go to Solution.
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11-30-2023 05:59 PM in
Galaxy S21- Mark as New
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11-30-2023 06:00 PM in
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12-05-2023 01:00 PM in
Galaxy S21Hello, welcome to the Samsung Community! I understand your concerns on your new S23 FE not charging with a wireless charger and I will be more than happy to take a look into this with you.
Remove any cases, skins, or protectors from your phone. They could be blocking the wireless signal.
If headphones are connected to your phone, it could block the phone from charging. Disconnect the headphones or place your phone in a landscape position. Do not use your phone while it is wirelessly charging.
If a charger or USB cable is connected to your phone, the wireless charging feature may be unavailable.
Disconnect any cables from the phone's USB port.
Use only the AC adapter and USB cable that came with your phone or wireless charger to power the wireless charger.
Here is a link to some additional information: