SAMSUNG S21 Ultra camera is blurry out of the box

[SOS21Ukra]

Just got my S21 last night and the camera is blurry right out of the box.  I took of the protector that it is shipped with, and even wiped the lens, but image is still all blurry.

Any ideas or anyone having this issue?

[bill-e]

@SOS21Ukra 

Is this with a specific lens or photo mode?

[SOS21Ukra]

No, just when you initially click on it. Whatever the default camera is.

[SOS21Ukra · Accepted solution]

Disregard! I didn't realize there was another piece of film over it for protection!! USER ERROR. Thank you.

[bill-e]

Excellent outcome!  Enjoy.  I get miine today.

[user37tSiGnOub]

These smart phones. Mine had film also thanks for the rebuttle

[usermZkGhSm13X]

I just got mine activated and had the same issue. Seriously, I was considering taking it back over this.

[user37tSiGnOub]

Just took mine out of the box. Its also blurry. I've tried everything not sure what the issue is but for 1250.00 it needs fixed. Who do I contact Verizon or Samsung?

[ChandraA]

samsung

[latoplano_6_625]

what happens if you tap on screen to have it focus on an object? is it still blurry?