Wow had the Samsung ultra 21s about 2 weeks.... NOTHING BUT TROUBLE !!!! OVERHEATING big problem. Tried calling to get help left messages... nothing. So disappointing. Constantly crashes and having to restart it sometimes several times to get it working. My phone is essential to my getting around. If it's not working I'm stranded. I went to the Verizon store where I purchased the phone and asked about problems with this phone...... they don't know of any...... wow such bad service. Things on the phone just stop working and then they'll work no rhyme or reason. Salesperson suggested it was me... very insulting. I had a Samsung 9s not one problem in the years I had it or the Samsung 7.
What's going on??? And how come I can't get help!!!!!!
Very disappointed 😞
You might be without a phone for awhile. Good luck to you and I hope it is resolved.