Original topic:

Samsung Email app dysfunctioning (Nov 7 2023)

(Topic created: 09-14-2023 09:50 PM)
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RBinPerson
Asteroid
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Galaxy S21

Hello--

Just today (Nov. 7, 2023) my Samsung Email app is dysfunctioning on the Galaxy S21. It's forgetting the email account passwords every half hour. Emails can't be received or sent without "verifying account" and when I try to do that, it doesn't go to the screens where you can change or enter passwords. I have to completely delete the email account and then add it again, and re-set up the account. This has happened repeatedly today. I even tried uninstalling the email app and reinstalling it. I tried deleting the app's cache. What's going on? Does the app need an update? Anyone else experiencing this?

Raymond

175 Replies
Dumbgeniuz
Cosmic Ray
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Galaxy S21
Hey guys ... I'm sure I can't be the only one here by but a few months ago there was a update to the Samsung email app where it stopped auto syncing emails . I remember not getting the icon of a email for a whole day ( I usual get about 150+ emails a day due to work ) and I go into the Samsung email app and bamm there I had a bunch load of unread emails . I found it weird and went into the settings and made sure everything was correct and it was . I cleared the cache and then the memory for the app . That helped for like a day or two and then it just stopped syncing again on its own . I uninstalled the app and the reinstalled it and it worked for a day or two and again it stopped auto syncing. I saw something about this issue here on the community posts but never got any updates . Does anyone else still have this issue or know of a solution ,would highly appreciate it ...thanks 
Cjazz
Astronaut
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Galaxy S21

I am having a heck of a time getting my Samsung email app to sync. I have 2 other email accounts and this is my personal. It's easy to find what I'm looking for and I don't have to worry about switching back and forth. Does anyone have any suggestions as to why this is happening. I'm not a techy person by any means and I have tried so many different avenues. Please help!

userx8OkH2vaFk
Constellation
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Galaxy S21
Same issue! Very annoying.
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Footsie713
Constellation
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Galaxy S21
Same issue as of November 7th? What's the fix?
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Samsung_Rn8lAPk
Constellation
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Galaxy S21

Same issue here, all mails stopped synching on November 7th.

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BlackHawk79
Astronaut
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Galaxy S21
Starting Nov 6, my email would not sync. Deleted and reinstalled app. Worked for a short period then would not sync again.
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TeresaMS
Astronaut
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Galaxy S21
Having the same issues and starting from the same date, too. NOV 6
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LAT11
Astronaut
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Galaxy S21
Also having the same issue!
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Piglet59
Astronaut
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Galaxy S21
Same. This issue needs to get fixed immediately!
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maryz
Astronaut
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Galaxy S21
Mine started on Nov 7th. Deleted and reinstalled app multiple times.
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