Original topic:

Samsung S21 + black screen problem

(Topic created: 07-11-2021 02:52 PM)
user423fK3ehFf
Constellation
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Galaxy S21

So I've had the S21+ since February and it's been working great, fast forward to July 11th and out of nowhere, I was checking my messages and put down my phone to drink some tea, the phone just blacks out. Now I tried resetting the phone by holding the power and volume button. It would vibrate as if it's doing it, but the screen remains black. I next tried the charger method to no avail. Now I believe it's a hardware problem, but I wanted to get a second opinion before I fully believe it's the hardware. 

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3 Replies
Zack4068
Astronaut
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Galaxy S21
Mine done the same thing! It's definitely a hardware issue! What did you do about it?
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MrJell_Lee
Nebula
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Galaxy S21

the display is probably dead. These sort of things are very random and you tow just drew the short straw if the phone was never dropped or bumped into any hard corners.

take the phone to UBreakIFix and have them replace the screen for you

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MikeRG
Astronaut
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Galaxy S21
The LCD went out, its a known factory defect w/ the S21 line-up, that's why Samsung is fixing them for free
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