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Original topic:

Samsung pass not saving passwords

(Topic created: 06-21-2022 05:36 AM)
user5U3XDBe7lS
Astronaut
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Galaxy S21

samsung pass not saving my passwords

help plz
 
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bill-e
Samsung Care Ambassador
Options
Galaxy S21

Just to make sure that you have it setup correctly.

Settings->Biometrics and Security->Samsung Pass->Long Press and then fingerprint then make sure it is set up.  You can also follow the below instructions or go to the setting right from the Samsung Pass setup menu.

Settings->General Management->Passwords and Autofill->Long press on Autofill Service and select Samsung Pass.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor

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Solution
bill-e
Samsung Care Ambassador
Options
Galaxy S21

Just to make sure that you have it setup correctly.

Settings->Biometrics and Security->Samsung Pass->Long Press and then fingerprint then make sure it is set up.  You can also follow the below instructions or go to the setting right from the Samsung Pass setup menu.

Settings->General Management->Passwords and Autofill->Long press on Autofill Service and select Samsung Pass.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
Who_Dis
Neutron Star
Options
Galaxy S21

if the suggestion by bill-e didn't help, then you also have the option to report to samsung members app > get help > error report   after reproducing the issue (take a screen recording of the issue and attach to the ticket).

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