I've purchased a new unlocked S21 Ultra from Samsung. The problem is when I take a screenshot, or send a photo or video clip on Messenger, it doesn't show anything but filled with all kind of colors like red,green,yellow... Does anyone else have the same issue? I ran the camera firmware check, and they were up to date. Ixve attached the photos below
I recommend you get it replaced immediately or get your money back. That's not acceptable especially from a $1000 phone. Try using the photos on a different platform like Whatsapp and if it's the same then get the phone replaced.