Original topic:

Screenshots and photos turn all red and green

(Topic created on: 5/14/21 11:20 PM)
BenjamiNg
Astronaut
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Galaxy S21
Hello all,
I've purchased a new unlocked S21 Ultra from Samsung. The problem is when I take a screenshot, or send a photo or video clip on Messenger, it doesn't show anything but filled with all kind of colors like red,green,yellow... Does anyone else have the same issue? I ran the camera firmware check, and they were up to date. Ixve attached the photos below

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3 Replies
BigEvil
Astronaut
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Galaxy S21
Don't be scard
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Jetster
Galaxy
Options
Galaxy S21
I recommend you get it replaced immediately or get your money back. That's not acceptable especially from a $1000 phone. Try using the photos on a different platform like Whatsapp and if it's the same then get the phone replaced.
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BenjamiNg
Astronaut
Options
Galaxy S21
It **bleep** as I had to preorder 2 weeks in advance then got a faulty one. Thank you!
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