My S21 updated last night. Since the update I haven't been able to access my secure folder. When I click on the icon I get the fingerprint prompt. As soon as the print is accepted the app seems to open where I can see all of the app icons, I then it immediately closes. I've tried using the pin and clearing the cache and app data. No luck. Anybody else with this issue?
Solved! Go to Solution.
Thanks for sharing it, but unfortunately it happens same, and can't uninstall the secure folder as there is important data so. Any alternate suggestions are appreciated. Thank you
Sounds like that could be a workaround but puts the onus on the end user instead of Samsung. We need a proper fix and Samsung needs to call out that an update is going to make secure folder stop working. I had this happen once before on an OS update. Never a security update.