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Original topic:

Cannot open the shop app using Samsung Dex

(Topic created: 06-19-2021 02:09 PM)
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Boogie1991
Astronaut
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Samsung Apps and Services

This is for Samsung! So i use Samsung Dex everyday all day. im homeless an I live in my car. So I have this issue on why i cant open the Samsung Shop App! like really Samsung!!!

1 Solution


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Solution
bill-e
Epic Samsung Care Ambassador
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Samsung Apps and Services

The Shop Samsung app is not compatible with DeX.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor

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4 Replies
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Samsung Apps and Services
Have you tried updating the shop app?
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Boogie1991
Astronaut
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Samsung Apps and Services
yea evetything is updated
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Samsung Apps and Services
Then I guess the only option is to refer to the comment made by @bill-e.
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Solution
bill-e
Epic Samsung Care Ambassador
Options
Samsung Apps and Services

The Shop Samsung app is not compatible with DeX.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor