Original topic:

Software update says it was unsuccessful

(Topic created: 10-01-2021 02:51 AM)
juni0072
Astronaut
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Galaxy S21

I just downloaded software update and it installed but when I finished with the update it said it was unsuccessful...anyone can let me know what is the latest software version for att galaxy s21 5g?But it looks like it was installed...

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3 Replies
coopaloop
Galaxy
Options
Galaxy S21
You might need the wifi to do again
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MrJell_Lee
Supernova
Options
Galaxy S21

who is your carrier? It should be something like AUI7 or something...

try searching for updates and see if it shows any available.

WiFi shouldn't affect the update since the package is downloaded then installed using that even if you don't have network connection. You could reach out to Samsung using SamsungMembers if it fails again and ask for a fix or if your device is okay.

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juni0072
Astronaut
Options
Galaxy S21
It's Att
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