Original topic:

Some apps not working when connected to WiFi (s21 5g)

(Topic created: 11-19-2023 10:24 AM)
701 Views
Vintx
Constellation
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Galaxy S21

this is unusual, considering ive never had this issue
until now (got this phone in july 2021), but basically,
this problem started yesterday. Most of my apps
just will not load when I'm connected to wif. I would
just get the loading screens and nothing would load.
However, when I turn off the WiFi, the app would
load immediately. Before anyone asks, yes, l've
tried clearing the cache, resetting network settings,
deleting my WiFi networks, and even a factory reset.
Other devices on the WiFi work just fine.

6 Replies
Members_3xL6022
Astronaut
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Galaxy S21

I am having the same issue.  I know it is not working on Spectrum WiFi,  I have not tested other WiFi networks to see if it is all WiFi or just Spectrum 

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bill-e
Epic Samsung Care Ambassador
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Galaxy S21

Try power cycling your router. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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pj0805
Constellation
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Galaxy S21

I am also facing same issue in my new Samsung s21 fe 5g

akilasachitra
Constellation
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Galaxy S21

I am also facing same issue in my new Samsung s21 fe 5g

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Summest
Comet
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Galaxy S21

Have you tried another wifi away from your location?

Maybe find a wifi diagnostic program to run.  Like seeing if you can ping your gateway?

It's great it works OTA.  I have heard more instances of the other way around.  Good luck.

 

Summest
S24 and S21.
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hi all, welcome to the Community, and thanks for reaching out about this. What app(s) are exhibiting this behavior? 

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