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Original topic:

Stuttery screen when scrolling on certain apps

(Topic created: 04-04-2021 06:25 PM)
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jmonzon61
Asteroid
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Galaxy S21

Sometimes while scrolling on my S21 Ultra the screen looks like it's stuttering, I turned on the show refresh rate and it shows its at 120hz still, it happens mostly while using the Chrome app. Is anyone else having this issue?

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VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S21

@jmonzon61 it's more than likely an issue with the app itself rather than the phone, especially if you never notice it while not in an app.

jmonzon61
Asteroid
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Galaxy S21
there are some other apps that it happens on occasion with though, so is it an issue with them?
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S21

@jmonzon61 I would say so. It's hard to say that definitively though. Which other apps? 

jmonzon61
Asteroid
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Galaxy S21
Twitter does it on occasion, snapchat does it at first but then gets smooth after a few seconds, scrolling through settings and the picture gallery is fine though.
user5oEz9us4AU
Constellation
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Galaxy S21

I have the same problem.  It's incredibly annoying.  I have had 5 Galaxy phones, and this is the first time I've seen this.

It happens in Outlook, Chrome, Gmail, Facebook, Twitter, Instagram, etc.  This is the phone, not one app.

I have changed motion smoothness, restarted, etc.  Nothing.  

This problem needs to be reviewed and resolved.

useroMZ15eJHcw
Asteroid
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Galaxy S21
I have the same problem too.. I've noticed it on YouTube and Walmart app among others
userEb2PxacDBk
Constellation
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Galaxy S21
Happens to me all the time!
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User_name
Black Hole
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Galaxy S21

Use Samsung Internet, it's smooth!! but Chrome should fix the stuttering issue. 

user5oEz9us4AU
Constellation
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Galaxy S21

It isn't a Chrome issue.  It's an issue on many apps.  It's a  Samsung issue.

 

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