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‎02-04-2021 08:37 PM (Last edited ‎10-22-2023 05:24 PM by SamsungChelsea ) in
Galaxy S21Sometimes while scrolling on my S21 Ultra the screen looks like it's stuttering, I turned on the show refresh rate and it shows its at 120hz still, it happens mostly while using the Chrome app. Is anyone else having this issue?
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‎08-04-2021 09:15 AM in
Galaxy S21If you have tried the steps in this thread to no avail, repairs would be recommended. You can visit your local uBreakiFix for walk-in services: https://www.ubreakifix.com/locations Additionally we have ship-in options for those without a uBreakiFix nearby, you can message the mods here with your model code and IMEI number for more information: https://bit.ly/3pE8Pkc
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎02-04-2021 09:02 PM in
Galaxy S21@jmonzon61 it's more than likely an issue with the app itself rather than the phone, especially if you never notice it while not in an app.
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‎02-06-2021 09:33 AM in
Galaxy S21- Mark as New
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‎02-06-2021 02:56 PM in
Galaxy S21@jmonzon61 I would say so. It's hard to say that definitively though. Which other apps?
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‎02-07-2021 12:05 PM in
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‎03-31-2021 05:30 PM in
Galaxy S21I have the same problem. It's incredibly annoying. I have had 5 Galaxy phones, and this is the first time I've seen this.
It happens in Outlook, Chrome, Gmail, Facebook, Twitter, Instagram, etc. This is the phone, not one app.
I have changed motion smoothness, restarted, etc. Nothing.
This problem needs to be reviewed and resolved.
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‎05-16-2021 03:02 AM in
Galaxy S21- Mark as New
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‎04-04-2021 06:25 PM in
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‎02-05-2021 12:52 PM in
Galaxy S21Use Samsung Internet, it's smooth!! but Chrome should fix the stuttering issue.
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‎03-31-2021 05:32 PM in
Galaxy S21It isn't a Chrome issue. It's an issue on many apps. It's a Samsung issue.