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Text Message Issues

(Topic created on: 2/3/21 9:13 AM)
Jpurple80
Astronaut
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Galaxy S21
Messaging Issue I purchased the S21+ through Spectrum and was not receiving some text from my contacts.I could get most but not all. (and no the contacts in question weren't using Apple phones) After hours of research I finally figured out I was not receiving text from my contacts that use RCS messaging (chat features). I could send them text but their reply wasn't coming back through. (unless they clicked on the reply text and selected sms) I was just wondering if anyone else had this issue. I have done a lot of troubleshooting such as clearing the cache and the data on messages, resetting the network on the phone, having Spectrum reset the network on the sim, putting phone in safe mode, resetting the phone, ect.... I finally found a work around by downloading Service Carrier by Google and downloading Messages by Google and making it my default messenger. (make sure to turn on chat features in message settings) This solved my issue but I was wondering if anyone else has had any messaging issues. I'm also open to any advice or input on this situation. Kinda wondering if it is just my phone or a programming or network issue. PS. (Spectrum Uses the Verizon network along with their Spectrum Hotspots)


1 Solution


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latoplano_6_625
Red Giant
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Galaxy S21

unlocked device using vzw and spectrum does not support RCS. also, RCS only works between the same carrier, and not all carriers support RCS.

I wish it supports like an imessage that supports between same manufature.

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18 Replies
sanzsanz17
Asteroid
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Galaxy S21
is the phone, im having issues with my i have galaxy 21 too
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Galaxy S21

you have spectrum too?

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sanzsanz17
Asteroid
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Galaxy S21
no, i have tmobile
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Jpurple80
Astronaut
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Galaxy S21
I have Spectrum
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user2aYqq6M3ql
Constellation
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Galaxy S21
I am having the problem with my Galaxy phone note 10 plus. I will try what you did by downloading Google messenger.
Jpurple80
Astronaut
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Galaxy S21
You will also need to download Carrier Services by Google
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glassman72
Astronaut
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Galaxy S21
add another texting app Textra, make it the default texting app, then switch back to samsung messages and you should start receiving text from them again...this happened to me as well.
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Jpurple80
Astronaut
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Galaxy S21
Thank you but I have tried this with several texting apps.
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glassman72
Astronaut
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Galaxy S21
did you use Textra?
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