Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
I am currently trying to investigate the issue by replicating the steps you took. Would you be able to provide me with some guidance on how to replicate the issue or offer some additional insights that could help me better understand the situation?
My fiance is having the same issue. All messages sent to her by me since she did a software update last night is being sent the same as above. She has tried restarting phone, and doing a factory reset and it still hasn't fixed it
I am having the same issue. No issue on WhatsApp. Have tried Samsung Messages and Google messages. Text messages get scrambled on both. Also tried restarting phone and using default keyboard
Apologies, but I am unable to provide a solution at this time. It is recommended that we await further action from Samsung employees to address this issue in a future update.
