Original topic:

Unable to down updates over mobile data

(Topic created: 06-14-2021 02:09 PM)
Jboo1980
Cosmic Ray
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Galaxy S21

Hi. I have a Samsung s21 ultra and it won't download an update over my network I must be connected to a wifi. Anyone know how to change this setting or if it can even be changed?? I had no issues downloading over the tmobile network with my note 8. It downloaded all updates and it had a download booster. 

4 Replies
ARuikis
Asteroid
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Galaxy S21
This could be a limitation by your provider and not Samsung. Are you still with TMobile? You would think that Android would allow you to update either way.
0 Likes
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Galaxy S21
Try turning off the download booster.
0 Likes
Blue7
Sun
Options
Galaxy S21

i'd contact T-Mobile first and see if they can help 

if you want, you can also submit an error report via samsung members app (members app > + button > error report) 

0 Likes
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Galaxy S21
I know some Cell Carriers only allow you to download an update or get an update is by connecting to wifi