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Original topic:

Unlocked Samsung galaxy S21 Ultra not getting read and received receipts.

(Topic created: 02-04-2021 02:22 PM)
Lenspx
Cosmic Ray
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Galaxy S21
I just updated my phone from a Galaxy s20 to the s21 ultra, and now I'm no longer getting read or received receipts whenever I send a message, and I can't find these options on the message app settings either. Is anyone else experiencing that? And is there a fix? Or do I have to wait for an update for this to be fixed?
22 Replies
karenr
Cosmic Ray
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Galaxy S21
yes I'm experiencing this with my s21plus
Patriot1776JG
Supernova
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Galaxy S21
maybe ask your carrier for a service reboot
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Lenspx
Cosmic Ray
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Galaxy S21
I don't think the problem is on carrier side. I used to have the option to enable and disable it in the message app settings on my S20, but this option is just not available on the S21 eventhough they are running on the same Android version which is weird. Plus I have an unlocked phone and I'm on a prepaid plan on Simple Mobile.
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AmandaPollock
Astronaut
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Galaxy S21
why would you need wifi to get an update on a mobile device?! it's retarded
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Lenspx
Cosmic Ray
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Galaxy S21
what are you talking about?
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Lenspx
Cosmic Ray
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Galaxy S21
I never mentioned wifi.
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CommunityUser7258
Astronaut
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Galaxy S21
Doh
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MarvinG84
Comet
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Galaxy S21

Not sure how to fix that, but I use Google Messages instead of the Samsung one and that still works with RCS.

Tonyb831
Cosmic Ray
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Galaxy S21
it's a one ui 3.0 issue, nothing to do with the ultra, per say