Original topic:

Update Not Coming!

(Topic created: 07-14-2021 02:50 AM)
userKZr7wYrmdJ
Constellation
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Galaxy S21

Hey guys. Hope you're doing great.

It's been TWO months but the update isn't coming for my phone (s21 ultra). It's really frustrating for a flagship phone since some of the other users are receiving the july update already! Anybody has an idea what the problem is?

Screenshot_20210714-141716_Software update.jpg

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7 Replies
Blue7
Red Giant
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Galaxy S21

contact your carrier regarding OTA updates

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userKZr7wYrmdJ
Constellation
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Galaxy S21

Welp the problem is that my phone is unlocked.

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henfredemars
Explorer
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Galaxy S21
This sounds to me like your carrier might not have approved the updates yet. I'm on a carrier independent unlocked S21 and my last update was 3 days ago.
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userKZr7wYrmdJ
Constellation
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Galaxy S21

Well the problem is my phone is Unlocked too. I guess samsung has forgotten about my phone. 

Seems like my phone is unlocked and unlucked at the same time!

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Options
Galaxy S21
I have an unlocked S21 ultra 512gb through Samsung and I got the July update yesterday. I have prepaid service through At&t, but my updates are pushed through by Samsung.
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betancd
Galaxy
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Galaxy S21
I'm on the June update, been getting them almost every month since released. I'm on unlocked device too.
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userKZr7wYrmdJ
Constellation
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Galaxy S21

Screenshot_20210722-231532_Settings.jpg

I just don't get it. It is supposed to be a flagship. It's been more than two months but the update isn't coming.

Is there anyway to get in touch with a samsung dev in here?

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