Original topic:

Vertical Green Line on Screen Issue

(Topic created: 06-15-2021 09:09 PM)
usergrKzcvzFsF
Constellation
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Galaxy S21
Is anyone else having an issue with a recurring vertical green line on one side of their screen? Mine happens to be on the left side, but it never stays long after it appears. I opened a ticket at one point, but then it went away later that day. It keeps popping up every once and a while since then. I figured if it was a hardware issue, it would stay consistently, but it doesn't. 

It is worth mentioning that this phone has been extremely well taken care of and is only 3 months old.
5 Replies
kc12
Astronaut
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Galaxy S21
Screen damage. Pixels
usergrKzcvzFsF
Constellation
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Galaxy S21
But it doesn't always show up and the phone hasn't been physically damaged?
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kc12
Astronaut
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Galaxy S21
Could be an internal pixel issue from the beginning. Just a defect in the manufacturing. It may happen when its been on for a bit.
If you can trade it or use warranty, that would be good.
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Diaboyos
Supernova
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Galaxy S21
Even if it's not consistent it can be damaged and will get worse over time. It shouldn't be happening at all. It needs to be repaired or returned and exchanged if you still can.
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Blue7
Sun
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Galaxy S21

have you tried it in safe mode?

submit an error report on members app if you think it's some kind of bug from apps or UI (members app > + button > error report)

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