JUMP TO SOLUTION Solved

Original topic:

Vertical Line on Screen + Warranty Denial for S21 FE — Need Help & Advice

(Topic created: 10-02-2025 12:34 PM)
1106 Views
vandan1729
Astronaut
Options
Galaxy S21

Hey Samsung Members, I bought a Samsung S21 FE from Flipkart in October 2024. Now, a vertical line showed up on the screen (no drop or water damage). I went to an authorized service centre in Ahmedabad and they said warranty won’t cover this defect—despite me showing the invoice and IMEI. I believe it’s a manufacturing issue that should be fixed under warranty. Has anyone else faced this and got Samsung to reverse a “no warranty” decision? Would love steps, contacts, or advice. Thanks in advance!IMG-20250918-WA0001[1].jpg

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S21

Sorry but you've reached the US support community you would need to visit the support community for your country for help with this issue.

https://www.samsung.com/us/common/visitlocationsite/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


View solution in context

1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S21

Sorry but you've reached the US support community you would need to visit the support community for your country for help with this issue.

https://www.samsung.com/us/common/visitlocationsite/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.