Original topic:

Very Apparent Red tint/ banding on S21 ultrawide camera in dark scenes/ night mode on October update

(Topic created: 10-13-2021 12:00 PM)
KylieJenner
Cosmic Ray
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Galaxy S21

I just discovered an issue with my S21+’s ultrawide camera when in night mode or dark scenes there is a very apparent Red tint on one side of the pictures ( top part) depending on the orientation of the pictures taken.. Its really bugging me because this might be a hardware or just a bug in the camera software. Can anyone here test it out if yours is also having this issue.. Any feedbacks is much appreciated . Here are some samples . Please test out yours because this might just be an issue on the sensor. TIA!

https://imgur.com/a/YWZzdpc

https://imgur.com/a/Cz8Thv7

https://imgur.com/a/SR5E9Vp

https://imgur.com/a/fotZbuc

5 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S21
Have you tried to reset the camera app
KylieJenner
Cosmic Ray
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Galaxy S21

Just did. it still persist

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user_ams007
Samsung Care Ambassador
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Galaxy S21
Have you tried to run the Samsung members application troubleshooting tool to see if it's a hardware issue,
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KylieJenner
Cosmic Ray
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Galaxy S21

Yes

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MrJell_Lee
Supernova
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Galaxy S21

Could you share the device's model number, software version and the camera app's version?

you can submit error report to Samsung Members after reproducing the issue, the techs at Samsung should be able to tell you if the camera is misbehaving or there is a hardware issue.

For hardware issue, you can go to UBreakIFix or BatteriesPlus for a checkup.

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