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Video call effects on/off button missing after update (WhatsApp, Messenger)

(Topic created: 06-17-2024 09:40 AM)
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Martin5
Constellation
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Galaxy S21

After the latest update 

The On/Off button for videocalleffects is missing!!

Settings-Advanst functions-videocalleffects

Now i have a colored background for both Whatsapp calls and Messenger calls and i cant turn it off

Pls help

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Hello, welcome to the Community, and thanks for reaching out. To use video call effects, simply tap the color wheel and change it to your desired color. Video call effects cannot be turned off, but you can adjust what these effects and colors are. 

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9 Replies
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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S21

Hello, welcome to the Community, and thanks for reaching out. To use video call effects, simply tap the color wheel and change it to your desired color. Video call effects cannot be turned off, but you can adjust what these effects and colors are. 

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Members_ymbA53r
Constellation
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Galaxy S21

Hello,

I am not happy with having color behind me as it is now what I prefer when I am speaking with someone for my business, what can I do to have a real background showing?

 

lisa92979
Constellation
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Galaxy S21
Did you find a solution? I'm having the same issue and it's driving me crazy.
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mary56
Constellation
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Galaxy S21
That's so stupid you need an off and on button for everything this dumb I don't like it so please make another update were there is an off and on button
Lucy 319
Constellation
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Galaxy S21

I'm trying to **bleep** it off because it's  giving me problems with all my video call I'm having trouble to shut it off can someone help me please 🥺 🥺 thank you 

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PereBanMar
Constellation
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Galaxy S21

And how can I turned off the notifications of call effects. The app is notifying me suggestions all the time and its very annoying to have to remove it all the time from my screen.

Thanks

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Tode
Constellation
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Galaxy S21

I can't have a phone that doesn't let me control what it does. I am not just a captive animal that Samsung can force feed whatever it likes. I get annoying notifications about this totally unwanted feature every single day and have to check to see if they're important. The button for this is disabled. Why is Samsung so determined that I use this feature? What information does it leak? 

Bunuber28
Constellation
Options
Galaxy S21

found the solution @Martin5 @Lucy 319 @lisa92979 @mary56  @Tode @Members_ymbA53r @PereBanMar , the On/Off button for video call is placed in another place. When you are in a call or taking a selfie on whatsapp, pull the screen down so that screenshot,bluetooth,notification screen is showing, at the very top where theres the green circle symbol with a camera, press it and it should show you the video call effects. Not sure if this was the best explaination but hope this helps

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nygal
Constellation
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Galaxy S21
I have tried everything and cannot take the color behind me off.This is just horrible
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