Original topic:

Voicemail notification when no voicemails

(Topic created: 10-02-2021 01:35 PM)
Ashintosh
Astronaut
Options
Galaxy S21
I have a Galaxy S21 and I cannot get the voicemail notification to go away.

I have no voicemails, but I still have a "2 unread messages" notification.

I've cleared cache and data of the phone app and voicemail app, I've rebooted my phone, I've called my voicemail and left a message and deleted it, and I've contacted my carrier which insisted this is a hardware issue that only Samsung can fix.

There are reports of this issue from 2020 and it has yet to be fixed? It's quite pathetic in all fairness.
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5 Replies
ShortyMa
Galaxy
Options
Galaxy S21
I've had that issues when I do not listen to the voicemail to the end. Try going through any messages you have and listen to the end of the message.
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Ashintosh
Astronaut
Options
Galaxy S21
There are no messages whatsoever in my voicemail to listen to.
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ShortyMa
Galaxy
Options
Galaxy S21
Do you have the visual voicemail app? Is so you have to clear the voicemail in the app as it's not connected the carrier version of voicemail. If that don't do sorry hope you can find a fix.
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Ashintosh
Astronaut
Options
Galaxy S21
No visual voicemail, I have to call it
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cchat9000
Galaxy
Options
Galaxy S21
Have you tired a hard boot. Hold down power and volume down until phone shuts off and then turns back on. This might help clear it out
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