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Original topic:

When connecting to my soundcore flare Bluetooth speaker, tells me to open an app first?

(Topic created: 03-01-2022 05:56 PM)
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jwebb74
Astronaut
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Galaxy S21

I have the Galaxy S21 plus and when I try to connect my soundcore flare Bluetooth speaker, it tells me I need to open an app first. Any idea what app they are talking about? 

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bill-e
Epic Samsung Care Ambassador
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Galaxy S21
Download the Soundcore app by Anker from the Play Store. It supports the Flare.
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
jwebb74
Astronaut
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Galaxy S21
Thanks
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Solution
Deja3
Comet
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Galaxy S21
The app they are referring to is the SmartThings app. Open it up and you'll be able to connect your speaker through there.
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jwebb74
Astronaut
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Galaxy S21
Thank you, I tried with the soundcore app and still want working. I'll give this a try after kids are in bed
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Deja3
Comet
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Galaxy S21
You're welcome...it should work just fine, as I've ran into that message numerous times
jwebb74
Astronaut
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Galaxy S21
Deja 3, it worked! Thank you again
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Deja3
Comet
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Galaxy S21
You're welcome! Glad you got it connected! Be sure to mark this as a solution, so others having the same problem can easily find it 🙂