White line appears on S21FE after the recent software update

[Guru46]

After updating the new software version I could able to notice white line in my S21fe screen, I reached out to the nearby samsung service center but they didn't respond properly, they told it is a physical damage but I didn't dropped and there is no other damage in the phone. Please provide a possible solution to resolve the issue at earliest.

 

[Mogay]

replace the screen, you have to pay

[Samsung_Moderator]

Hello, Welcome to the Community. We understand how upsetting lines are on the screen.

For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshooting/TSG01001485/

This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/ 

When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.