Original topic:

Wi-Fi dropping speed since day 1.

(Topic created on: 3/4/21 4:00 PM)
Members_O1z5ncs
Constellation
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Galaxy S21

S21 Ultra Wi-Fi connection drops from ~130mbps to 5mbps every few minutes. I have been dealing with customer service for nearly a month now going through every troubleshooting step twice over, they sent me to a 3rd party technician from their verified list, the issue is still occurring, and now Samsung wants me to send them the device without a loaner phone to use in return. Has anyone else dealt with this issue? I have read about some people experiencing this ever since an update last fall.

1 Reply
CalderCay
Supernova
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Galaxy S21
What tool(s) did you use to determine the bandwidth degradation? Or was the degradation determine by the third party tech?

You also mention, "an update last fall" ... the S21s weren't out at that point in time.
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