Galaxy S21

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Lock screen issue

Posted by 09-07-2021 02:23 PM in Galaxy S21

I just got my new S21 5G. I used smart switch from my S9+. The lock screen appears as selected, but after about 5 seconds, it starts to... View Post

09-11-2021 02:39 PM

Thanks! View Post

Need help with camera feature

Posted by 09-11-2021 01:21 PM in Galaxy S21

Hi, I am trying to figure out how to disable the cameras "selfie timer" the regular timer is off but when I take a close up shot,... View Post

09-11-2021 02:14 PM

Turn brightness all the way down then you skould see a quarter moon lower right corner. Turn off ... View Post

How can I get the 4 months free YouTube premium?

Posted by 08-21-2021 07:20 AM in Galaxy S21

Hey guys I just upgraded my device to s21 and got 4 free months of youtube premium, but when I am going into my youtube account I am not getting... View Post

09-11-2021 07:52 AM

I watched the video and I do not see It I just received my phone yesterday View Post

God this phone scratches soo easily

Posted by 09-09-2021 01:48 PM in Galaxy S21

I literally clean out my pockets before I put my phone in there and every time I pull it out there's more scratches all over the display, some... View Post

09-11-2021 12:22 AM

A what now? I wasn't even aware that Samsung had stores. There definitely aren't any near me. U B... View Post

My game gets stuck on the downloading screen?

Posted by 09-10-2021 05:59 PM in Galaxy S21

Hi. I have a game called Happy Street that worked fine on my S8 but it gets stuck on the downloading screen. Any help would be great thank you. View Post

09-10-2021 06:47 PM

How is one to know when these patches are released? Is that also under developer options View Post

How to set up voicemail?

Posted by 09-10-2021 01:36 PM in Galaxy S21

Anybody know how to set up voicemail View Post

09-10-2021 06:36 PM

Helpful View Post

No micro SD card support!!??

Posted by 08-20-2021 06:30 PM in Galaxy S21

Dear Samsung Why did you take away micro SD card support? Your gave us 8k video,108mp photo, We have hi res music now, don't... View Post

09-10-2021 02:08 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post

Not able to access my camera roll in my messages app

Posted by 09-09-2021 04:13 PM in Galaxy S21

I used to be able to access my camera and camera roll within my messages app. The icon is still there but only the camera comes up. View Post

09-09-2021 06:25 PM

Glad you fixed it View Post

How do I stop using the Galaxy Store and use Google Play instead for purchases?

Posted by 09-09-2021 10:39 AM in Galaxy S21

How do I stop using galaxy store, I want to use Google play, every time I purchase something it uses galaxy store View Post

09-09-2021 10:52 AM

I went into.my apps settiing and just disabled the galaxy store. I am always directed to Google p... View Post

Best chargers for S21 Ultra 5G?

Posted by 09-08-2021 11:21 PM in Galaxy S21

Hi! I'm new here. 🙂 I just ordered the Galaxy S21 Ultra 5G. I am aware it does not ship with a charger, so I thought I'd ask... View Post

09-09-2021 07:15 AM

No worries! I just bought the charger directly from Samsung. View Post

Brightness bar

Posted by 08-13-2021 02:58 PM in Galaxy S21

Did they get rid of the ability to move the brightness bar to the top of the at the top of the notification screen. If so why?? I use it all the... View Post

09-08-2021 05:48 PM

Swipe down twice and press the 3 dots and select quick panel layout, then toggle on show brightne... View Post

RCS Chat Features Not Working

Posted by 07-18-2021 11:28 PM in Galaxy S21

Hello, for anybody that uses the Google messages app, are you guys having trouble using the chat features too? Mine stopped working from some... View Post

09-08-2021 10:58 AM

I can see how this issue can be inconvenient. I recommend that you reach out to the developer of ... View Post

How to disable/enable cookies on Samsung Internet?

Posted by 07-21-2021 03:03 PM in Galaxy S21

I was wondering how to disable/enable cookies on Samsung internet? I tried in settings with no luck. View Post

09-08-2021 10:02 AM

Click on Settings from Samsung Internet, then Privacy and then Smart Anti-Tracking. You'll have ... View Post

Exiting Safe Mode turns on Airplane Mode?

Posted by 09-07-2021 10:01 AM in Galaxy S21

It seems that if you enter safe mode, when you exit safe mode Airplane mode is always turned on. When I did so I found that calls and data was... View Post

09-08-2021 09:54 AM

Same thing happens to me, I thought it was a "feature". View Post

Emergency, Safe-Mode destroyed my phone. How to get it back?

Posted by 09-07-2021 09:08 AM in Galaxy S21

I entered Safe Mode to check if a problem exists in safe mode vs normal mode. The disaster problem is back in normal mode, I do not have any of... View Post

09-08-2021 06:19 AM

I finished restoring the icons to what they should be and then did a cloud backup. Then at home... View Post

Google Play Problems

Posted by 08-27-2021 01:35 AM in Galaxy S21

Hi. I currently have an S21 and had an S10. I've been having problems with the Google Play Store. Recently on both phones, I did a software... View Post

09-07-2021 06:53 PM

No issues w/Yahoo Mail app, it works fine for me, I guess I shall wait to hear from you on your n... View Post

Samsung care + no longer eligible?

Posted by 09-02-2021 02:25 AM in Galaxy S21

I bough my S21U from Best Buy today. Within the Members app when I enter my IMEI number it states that I'm no longer eligible for Samsung care... View Post

09-07-2021 10:10 AM

@Frederickdawg I understand the frustration and sincerely apologize for the negative experien... View Post

S21 Ultra Verizon Unable to send/receive MMS over 10MB unless I'm on Wi-Fi

Posted by 08-28-2021 08:34 PM in Galaxy S21

Does anyone know how to fix the MMS thing that says I need to be on Wi-Fi to send or receive messages or videos larger than 10MB? Please... View Post

09-06-2021 03:38 PM

I understand how frustrating this can be. I was able to locate an article providing more informat... View Post

Flashing alert for calls & SMS

Posted by 09-05-2021 06:40 PM in Galaxy S21

I've got an S21 Ultra. I've seen an app on iPhone that flashes the light when receiving a phone call or SMS. The one in Galaxy store and... View Post

09-05-2021 08:16 PM

Thank you. I knew it had to be an easy one if you know where to find it. Thanks again Tom View Post

Flash Notifications

Posted by 09-05-2021 06:35 PM in Galaxy S21

I've seen an app on iPhone that flashes when you get a call or sms but the ones available in Galaxy Store and Google Playstore do not light up... View Post

09-05-2021 06:49 PM

@CaryS21Ultra You don't need an app. Checkout phone settings -> Accessibility -> Advanced set... View Post

Drop down notification panel

Posted by 09-05-2021 08:33 AM in Galaxy S21

I used to see a notification that showed me what was currently connected, (buds, phone , car,) and I was able to toggle which ones I wanted, if I... View Post

09-05-2021 04:23 PM

I found the solution it was because I had deleted smart things View Post

Galaxy S21 Home Screen Grid Settings

Posted by 09-04-2021 05:00 PM in Galaxy S21

Just a new Galaxy S21 and the home screen grid settings/options are not there. We're these removed? View Post

09-04-2021 10:00 PM

Bahahaha!Shortly after I posted the reply, I did another search and found a solution on AndroidCe... View Post

Programar envío de mensajes de texto

Posted by 07-27-2021 06:56 PM in Galaxy S21

Alguien me puede ayudar por favor.....como puedo hacer o configurar mi Samsung S21 para poder programar el envío de mensajes de texto , con mi... View Post

09-04-2021 01:15 PM

I can see how that feature would be important. I believe this link here will provide the answer y... View Post

Missing Sim card manager

Posted by 07-28-2021 08:08 PM in Galaxy S21

Hello, Bought Galaxy S21 recently and was using a sim card and now I wanted to use eSIM and noticed that Sim Card Manager is missing. The... View Post

09-04-2021 11:08 AM

Samsung isn't losing to iPhone they are actually losing to Xiaomi View Post

S21 ultra 5g 1x camera auto focus issue.

Posted by 04-24-2021 03:49 PM in Galaxy S21

So I'm on vacation in Arizona and was trying to take photos at the grand canyon. Normal 1x camera is stuck won't focus, pictures come out... View Post

09-04-2021 09:13 AM

I see how this issue can be frustrating. I recommend that you log this issue in the Samsung Membe... View Post

WhatsApp wrong number of messages

Posted by 07-24-2021 08:42 AM in Galaxy S21

Hi! I get wrong number of messages on the icon vs in the app. The WhatsApp icon shows five, but in the app it shows 2. If I read those two,... View Post

09-03-2021 05:35 AM

It works fine now don't know why maybe an app update  View Post

S21 overheating while playing games and chatting since update.

Posted by 09-02-2021 06:32 PM in Galaxy S21

My S21 keeps overheating while playing games or video chatting since I installed the new update. Anyone else having issues? View Post

09-02-2021 07:55 PM

I would reccomend restarting your device and regularly clearing ram and deleting unused apps or o... View Post

Looking for a C-to-C charging cable with length 6-10 feet

Posted by 09-02-2021 02:46 PM in Galaxy S21

My wife's S21 5G arrived this week and we've completed setup and activation with our carrier. After swallowing my disappointment that the... View Post

09-02-2021 04:42 PM

I am not sure Samsung sells a longer cable, but I have a JSAUX cable, and an Anope Cable at diffe... View Post

Samsung tech support email?

Posted by 08-12-2021 08:27 AM in Galaxy S21

Is there a email I can use to communicate a issue. Not the chat and not the service request email? I just want to email them and communicate a... View Post

09-02-2021 02:35 PM

Hi! We appreciate the feedback and will be forwarding it accordingly. View Post

S21 Ultra camera problems.

Posted by 07-18-2021 03:21 PM in Galaxy S21

I just received my brand new S21 Ultra. I was excited to test the camera and was extremely disappointed with the results. Photos are blurry and... View Post

09-02-2021 10:34 AM

Same issue here! Does anybody have more information what to do, except reporting to them? Did the... View Post