Original topic:

camera front s21 ultra - flash issue

(Topic created: 11-27-2021 12:33 PM)
userId3qa5cdmK
Asteroid
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Galaxy S21

Hi,

I bought a samsung s21 ultra few weeks ago and i have some issue when i take a selfie with the flash on. All my pictures have a rainbow mark located on the top and the bottom . I know it's from the flash because when i turn it off there is no problem with my selfies
is there anyone having the same issue or did solve it??
Thank u in advance for ur help

9 Replies
Sakakawea
Comet
Options
Galaxy S21
I have never had that issue.
userVGQAdo9RFw
Astronaut
Options
Galaxy S21
Same here also appears on video calls
userId3qa5cdmK
Asteroid
Options
Galaxy S21

hi,

did u fix it??

it's very annoyin...

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Gboyz
Astronaut
Options
Galaxy S21
I have an issue with flash that started when we upgraded to Android 12. In low light my pictures have a halo all the way around the picture when I use the flash.
userId3qa5cdmK
Asteroid
Options
Galaxy S21

I had the same issue before the upgrade. Mine its a rainbow halo.

I'll contact the customer service may be this week to see what they gonna say

iamblue
Supernova
Options
Galaxy S21

take it to ubreakifix or samsung care store nearby 

or submit an error report if you think it's a software issue

Samsung Members app > + Button > Error report

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Gboyz
Astronaut
Options
Galaxy S21
I submitted an error report today. Waiting for a reply.
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userId3qa5cdmK
Asteroid
Options
Galaxy S21

Hey

Can u show us what looks like ur issue??

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Gboyz
Astronaut
Options
Galaxy S21
One is with flash the other is in night mode.20211128_170123_3090_1638147690.jpg20211128_214522_3104_1638164722.jpg
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