still stuck on android 12

[malek452]

hey , i have s21+ and i live in algeria , the issue here that my phonr still stuck on android 12 although my phone support both android 13 and 14

[MrGhost]

Connect your phone to wifi then update your phone if that doesn't work your mit have a virus or something else prevent it from updating.

[LongHiker · Accepted solution]

@malek452 Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find a discussion area for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/ 

[3Fees]

Can flash up your phone with Samsung official firmware, check out samfw.com.

Cheers
3Fees