5G not working in Indian for Galaxy S22 Ultra bought in the US.

[Members_XGWxoqw]

I bought my Galaxy S22 Ultra in the US [No Carrier, Unlocked]. I was using it with T-mobile and 5G worked find on the the phone. I moved to India recently, I'm using a Jio Sim, it does not recognize my Device as a 5G phone, it recognizes it as a 4G phone. I used the same sim in an Apple iphone 14 pro [Also bought in US, unlocked], it recognized it as a 5G phone.

How do I fix this issue? Thanks in advance.

[LongHiker]

@Members_XGWxoqw This area is for US users so knowledge of Jio would be extremely limited. I suggest that you reach out to Jio for their recommendation. 

[Members_XGWxoqw]

I tried to post on the India Samsung Community, but there is no Samsung S22 Ultra category. More importantly, I couldn't the new post button.

[VerbumVeritum]

https://r2.community.samsung.com/t5/Galaxy-S/bd-p/in-community-sp-gs?page=1&tab=recent_topics

[Ogata92]

Have you tried contacting the carrier?

[Members_XGWxoqw]

No, not yet. I assumed it is a phone problem

[LongHiker]

@Members_XGWxoqw Enabling bands is something done by the carrier's network configuration when the SIM card is first inserted. Also some carriers default unknown IMEIs to a less capable service to ensure a least a little compatibility.