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11-02-2022 01:17 AM in
Galaxy S22Solved! Go to Solution.
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11-02-2022 05:39 AM in
Galaxy S22@usermlvtL9GkWR FYI, I submitted a Care+ claim (~$31) on my wife's S22U due to a cracked screen. Just after I submitted the claim, it started warning about moisture in the port. Nothing would clear it. Took it to Asurion (per the claim) to have the screen repaired and mentioned the port warning. They said that they couldn't fix the phone with that error because it was a USB board that they didn't have. They changed the claim to say it was unfixable so that we could get sent a replacement phone. So we have a brand new phone and weren't charged any additional fee.
TLDR; I would recommend to submit a claim, or call support, to get it resolved.
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11-02-2022 01:35 AM (Last edited 11-02-2022 12:00 PM ) in
Galaxy S22Good luck. I forgot to mention is that I had the S22 Ultra for 3 weeks and I sent it back to the seller from Ebay. I'm still using my Note 20 Ultra and that phone still great the pictures are just as good and I don't have 15,000 plus pictures. 🙃. But I did try the Z fold this past weekend and that's the reason why I sent the s22 ultra back. That phone is sweet.
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11-02-2022 08:02 PM in
Galaxy S22- Mark as New
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11-02-2022 05:39 AM in
Galaxy S22@usermlvtL9GkWR FYI, I submitted a Care+ claim (~$31) on my wife's S22U due to a cracked screen. Just after I submitted the claim, it started warning about moisture in the port. Nothing would clear it. Took it to Asurion (per the claim) to have the screen repaired and mentioned the port warning. They said that they couldn't fix the phone with that error because it was a USB board that they didn't have. They changed the claim to say it was unfixable so that we could get sent a replacement phone. So we have a brand new phone and weren't charged any additional fee.
TLDR; I would recommend to submit a claim, or call support, to get it resolved.
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11-02-2022 09:36 AM (Last edited 11-02-2022 09:43 AM ) in
Galaxy S22