Apps not working on WIFI on S22 Ultra

[tintin1993]

Hello, apps like Disney+ and Twitter and more are not working on Wifi on the S22 Ultra. Don't know what to do. This issue has been happening for over two months now. When I turn WIFI off and use cellular data, they magically work. Really want to use wifi for the apps and have them work properly. Can someone please help me with this? I have tried everything, even resetting the network settings which deleted every Bluetooth and WIFI connection the phone had.

Thanks in advance

[Rydah]

Hey there, I hope you're doing well.

Can you go to Settings>Connections>Data Usage>Mobile data only apps> and make sure that no apps are selected. If they are selected, unselect then and try them on WiFi.

I hope this helps!

[tintin1993]

Thanks for the response, I checked and all the apps are unselected so that wasn't the problem. Thanks anyways though

[ParkbenchHobo]

Are you having issues with other devices on your router?
If so, it's the router.
If not, still reboot the router and try again after it power cycles.

[tintin1993]

No, I haven't had any issues with other devices. Will try to reboot

[tintin1993]

I power cycled the router and the apps still do not work on WIFI

[User_name]

but do they work when you use the mobile data? 

have you tried it in safe mode? 

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[tintin1993]

The apps works when I am using mobile data. What is safe mode and how do I get to it?

[useraZM2PEzXMd]

Have you tried clearing the device cache partition and/or repairing the apps? My gf's phone was having a similar issue (HBO Max wouldn't open on Wi-Fi but worked on mobile data.) Clearing the device cache partition and repairing the apps worked for us.

To do so:

• Power off the device (side key and volume down, or use Bixby)
• Hold the side key and volume up for 8 seconds (continue holding even after seeing the galaxy splash logo)
• Use the volume keys to scroll down to "wipe cache partition" and the side key to confirm
• Confirm partition wipe
• Use the volume keys to select "repair apps"
• Restart the device

Hope this helped!

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[tintin1993]

Thank you for your response. Just now tried everything you just mentioned and they still don't work properly.