Original topic:

Error message stating to update to the latest software issue

(Topic created: 11-14-2022 10:35 AM)
DavidR2895
Astronaut
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Galaxy S22

Never would of thought that I would through this issue on a phone that hasn't had a year in my hands but been running through a issue with my S22 ultra with a error message stating to update to the latest software which it has but still running through the same problem tech support told me to bring the phone in for repair and couldn't fix the problem so only option is to send the phone in but would pretty much leave me without a phone for 2 weeks which I'm not doing that I use my phone for work daily. Very unprofessional of samsungs end to not exchange or refund me on a $1500 device 

 

 

 
17 Replies
NPC1
Red Giant
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Galaxy S22
Just a random error message for an update or is it some app?
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DavidR2895
Astronaut
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Galaxy S22
From a update tried to soft reset and also did a factory reset still same issue
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DavidR2895
Astronaut
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Galaxy S22
I'm going have to switch to apple 🤷🏽‍:male_sign: they care more about their customers
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TacoMaster63
Comet
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Galaxy S22
Just because of one issue on your phone doesn't necessarily mean you should switch. It may be an issue with the app, that may have a fix in an upcoming update.

I strongly encourage you, don't loose hope in samsung. Apple has their issues too.
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DavidR2895
Astronaut
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Galaxy S22
I don't want too but samsung is giving me the reason on why I should switch they should have better options for customers who love and stick to samsung but they don't want to
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DavidR2895
Astronaut
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Galaxy S22
This is the error message I get and it's not from other apps its from the software itselfScreenshot_20221106_094439_One UI Home.jpg
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Nichole8312
Constellation
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Galaxy S22

Omg! I keep getting the same message on A71 5g since the new update. Have had this phone a long time. The phone works fine but it's just a annoying that it doesn't stop.  So no one has found a solution for it? Sorry this happened on a brand new phone. Mine is way older. Same exact message all the time. 

 

 
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DavidR2895
Astronaut
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Galaxy S22
At least apple would exchange my device the same day if they can't fix the issue
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notforhire
Black Hole
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Galaxy S22
any suggestion on how the Members on this forum can help you? or are you just venting?
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