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Original topic:

Galaxy S22 Ultra not playing Google TV movies

(Topic created: 05-06-2022 08:56 AM)
danielbartz
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Galaxy S22
I am unable to get the Google TV app to play my purchased movies in my S22 Ultra. There is just a spinning circle. They play on my S9.

When I try to download a movie on the S22, it always downloads a language other than English. I tried uninstalling/reinstalling, different WiFi networks, resetting all phone settings, etc.

I tried to request support from Google and the only response I received was "That's weird." Anyone else have this problem?

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Solution
danielbartz
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Galaxy S22
I found it a problem with the current version of the app. The version from Oct 2021 doesn't have the problem.

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7 Replies
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Galaxy S22
Mine seems to be working. Uninstall it or unlink and rekink your email address
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danielbartz
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Galaxy S22
I tried uninstalling, relinking account. Even a full factory reset didn't work.
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Galaxy S22
Very WHEIRD. I'm sorry I couldn't help. Do other streaming services work? Just curious
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danielbartz
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Galaxy S22
So far, everything else I tried works: Amazon Prime Video, Movies Anywhere, and Vudu.
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creativeUsernameHere
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Galaxy S22

I'm having the exact same problem! Perhaps if we gather each other's display settings we might find a common variable? My screen is set to vivid and wqhd+. I remember that one of my previous phones did something like this, it was caused by a screen filter setting.

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Solution
danielbartz
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Galaxy S22
I found it a problem with the current version of the app. The version from Oct 2021 doesn't have the problem.
troughley
Astronaut
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Galaxy S22
The October version of Google TV also cleared this up on my S22 Ultra
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