Original topic:

Google Not responding with the S22 Ultra

(Topic created: 05-29-2023 09:23 PM)
Galaxy S22
The Google app and cards arare not working or responding for the S22 Ultra 
2 Replies
Cosmic Ray
Galaxy S22

If the Google app and cards are not working or responding on your Samsung Galaxy S22 Ultra, you can try the following troubleshooting steps:

  1. Restart your device: A simple restart can often resolve temporary glitches or issues. Press and hold the power button on your S22 Ultra, then select "Restart" or "Reboot" from the menu that appears. After the device restarts, check if the Google app and cards are functioning properly.

  2. Clear cache and data of the Google app: Clearing the cache and data of the Google app can help resolve issues related to app performance. Here's how you can do it:

    • Open the Settings app on your S22 Ultra.
    • Go to "Apps" or "Applications" (the name may vary depending on your device).
    • Find and tap on the "Google" app from the list of installed apps.
    • Select "Storage & cache" or "Storage."
    • Tap on "Clear cache" and then "Clear storage" or "Clear data."
    • Restart your device and check if the Google app is now working properly.
  3. Update the Google app: Make sure you have the latest version of the Google app installed on your S22 Ultra. Open the Google Play Store, search for "Google," and check if there is an update available. If an update is available, tap on "Update" to install it. Updated versions often include bug fixes and performance improvements.

  4. Check app permissions: Ensure that the Google app has the necessary permissions to function properly. Open the Settings app, go to "Apps" or "Applications," find the "Google" app, and tap on it. Look for the "Permissions" section and make sure that necessary permissions like location, microphone, and storage are enabled.

  5. Disable and re-enable the Google app: Sometimes, disabling and re-enabling the Google app can help resolve issues. Go to the Settings app, navigate to "Apps" or "Applications," find the "Google" app, and tap on it. Tap on the "Disable" button, confirm the action, and then tap on "Enable" to re-enable the app.

  6. Check for system updates: Ensure that your Samsung Galaxy S22 Ultra is running the latest software update. System updates often include bug fixes and improvements that can address issues with apps. Go to the Settings app, look for "Software Update" or "System Update," and check if there are any available updates. If updates are available, follow the prompts to install them.

  7. Contact Google or Samsung support: If the above steps don't resolve the issue, it's advisable to reach out to either Google support or Samsung support for further assistance. They have specialized knowledge and tools to help troubleshoot and resolve issues specific to their products. You can visit the official support websites for Google or Samsung to find appropriate contact options.

By following these troubleshooting steps, you should be able to address the issues you're experiencing with the Google app and cards on your Samsung Galaxy S22 Ultra.

Galaxy S22
How to change my Samsung email address