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Google map freezing

(Topic created: 08-06-2022 07:14 PM)
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user8122rn1psR
Constellation
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Galaxy S22

Hi, I just got my S22 Ultra few weeks ago and I have experienced Google Map issue couple of times already. Some how after I planed the driving route on Google Map and try to click "Start Navigation" button it will just freeze and will not go to the next page. I had to restart the phone and that would fix the issue. Very disappointed. Anyone else experienced similar issue and is there a fix about this? Thanks!

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Thank you for reaching out. I understand your concern with your Google Map freezing. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try. Please take a look at this link: https://www.samsung.com/us/support/troubleshooting/TSG01001496/#:~:text=Clearing%20the%20app%20cache....