If you've forgotten your Secure Folder PIN, pattern or password, and a "Forgot password" option doesn't appear, this means the "Reset with Samsung account" feature wasn't enabled. This feature is suggested when creating the Secure Folder for instances such as this. If this wasn't enabled, the only way to get back into the encrypted folder would be to delete the Secure Folder and it's contents, then set it up once again.
The easiest way to do delete the Secure Folder would be to enter your password incorrectly 20 times, then you will be presented with an option to delete.
The second method would be to remove your Samsung account
Settings > Accounts and back up >
Manage Accounts >
Select your Samsung account >
Sign out.
Then head back to your phone's Settings >
Security and Privacy >
Secure Folder >
Uninstall.
Once complete, log back in to your Samsung account and head back into the same Secure Folder settings to set it up again.
Once setup, you will find the password reset feature within the Secure Folder > 3 Dots (top right) > Settings > Lock Method > Enable Reset with Samsung account.
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HOLY MOLY !! Step one, Step two This kinda OVERWHELMES this poor 60+ person WHO by the way KNOWS NOTHING ON THE HOWS & WHYS !! Gary, I appreciate your knowledge, you are the "MAN" I'll try to follow your instructions BUT, like the ignorant person I am its like O.K. Step 1, Step 2, I've lost my place STARTING OVER .. ❤
It looks like a lot of information but really just a few clicks
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Gary, I thought you were just a nice regular guy helping out with your knowledge BUT, You are one of the TOP PERSON who SPECIALIZES with us normal, regular, Joe's. NOW, I feel really Dumb ! YOUR still the "MAN" ! Can I still talk normal & be myself or do I have to be more FORMAL, like yes Sir, No Sir ? With all respect intended Thank you ❤️
Just to clarify, if it is not evident to you, @GaryB82 forgot to mention that this will completely erase everything in your secure folder. If anything there is important to you, keep that in mind. You must not use the folder very often if you forgot your password. I suggest that when you recreate your folder, you write your password in either a notes app or Samsung Pass.
No, I didn't forget deleting the secure folder automatically deletes it and everything in it that's obvious that's what delete does.
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As you know, not everyone understands the obvious. It's always best to reiterate, especially when someone appears befuddled with the instructions. No disrespect intended to you
Thank you It was really easy to put in a new password YES, ITS QUITE EVIDENT IM NOT THE SHARPEST TOOL or THE BRIGHTEST TOO IN THE TOOL SHED (probably figured that out already) Just put the password in wrong 2 times & clicked the FORGOT PASSWORD it let me put in a new password , that was all it took ! SO, THANKS TO EVERYONE WHO TOOK TIME OUT TO "HELP " I APPRECIATE YOUR KINDNESS !
