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Original topic:

Lines appear on screen issue with US S22 Ultra version?

(Topic created: 02-24-2022 08:09 AM)
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CasualGreg
Asteroid
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Galaxy S22

Alright I finally got a good picture of this happening. See the very faint horizontal lines?

This only appears under certain conditions-

Only when I touch the screen and only after I lock/unlock the phone for the first time after a reboot. (It's fine before that first lock/unlock)

 

20220224_105738 (1).jpg

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S22

I am very sorry to hear of that line on the screen. I can understand the frustration and annoyance with it!

I have two articles that address issues that could be the cause and may help.


1. Pink lines or dead pixels on Galaxy phone or tablet's display This article contains steps for correcting pixel issues and includes steps such as testing the phone in Safe Mode to rule out 3rd-party app issues. 


2. Cracked or bleeding screen on Galaxy phone or tablet This article describes when there is actual damage to the screen and provides links for service options. In the U.S., you can also contact customer service at 1-800-726-7864 to create a service ticket for mail-in service. 

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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24 Replies
ArtDesk
Supernova
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Galaxy S22
Exynos cause there have been a few reports. From tech magazines.
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CasualGreg
Asteroid
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Galaxy S22

This is the snapdragon version

userHxV3dPYWej
Constellation
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Galaxy S22

I am facing the same issue.any fix?

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CasualGreg
Asteroid
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Galaxy S22
I returned the device :/.. I suggest you do the same if you still can.
ArtDesk
Supernova
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Galaxy S22
Wow
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user751201tmO21
Honored Contributor
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Galaxy S22
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CasualGreg
Asteroid
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Galaxy S22
Workaround doesn't work for me.
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usercqpGwPQvpR
Astronaut
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Galaxy S22

I have got same issues as mentioned.

Is this a software bug or a hardware issue,plus i have noticed this occurs in 120hz refresh rate

userHxV3dPYWej
Constellation
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Galaxy S22

Return it. Or wait for fix.

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