Original topic:

Locked out of my S22 Ultra

(Topic created: 02-08-2024 05:53 PM)
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userEbU0wbcCQE
Constellation
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Galaxy S22

I was really disappointed  when my Galaxy lo S22 Ultra 5g screen lock would not let me unlock with my pin code.  I wasn't able to power it off, restart as it continued to ask for pin code. and when ATT, ATT Assurion or Samsung could not do nothing to unlock my device.  I ended up taking it to a company (UBREAKIT) which charged me $87.00 to do a factory reset.  I am disappointed that someone on your tech team should be able to do that.  My phone is still under warranty but I was still out of pocket of no fault of my own.

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2 Replies
LauraRG
Comet
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Galaxy S22
You can put the power options on your power button so if that happens later you can access that menu.
Loyd Koon
Nebula
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Galaxy S22
Here is some direct info for you.... Samsung nor the carriers have any access to your encrypted locks or passwords on your device. Stop blaming them. It isn't their problem. Factory reset is your best bet unless you go to youtube for a lock bypass procedure. That's your only two options
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