Original topic:

Malwarebytes help or ideas plz

(Topic created: 08-29-2023 08:25 AM)
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Galaxy S22

I use Malewarbytes premium both o my s22 ultra and my antique HP Pavilion. Out of the gate Malewarbytes was unlike other antiviral/malware apps. It genuinely gave me control to aspects I figured were locked by Samsung no biggie. Lately, I noticed an obvious change to my homescreen layout like my messaging app just disappeared( no, I hadn't restored or backed up recently. Now I notice my Malewarbytes wasn't scanning and reporting back daily as usual. Upon opening the app, there's a huge critical warning banner stating 7 urgent events needed fixing. This is what I found trying to fix them.

 
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I could only use one toggle switch now, apparently. I cleared cache ,no change. I uninstalled and reinstalled it hours later. Still no change. 1 more thing. Malewarbytes was my devices admin before, and it's not an option anymore either. I haven't , knowingly, had any recent updates or visited risky sites at all. I downloaded malwarebytes anti-virus premium and a few other premium variations that boasted additional tools like my hp has and used. How can I put these acquired software programs to beneficial use. They're just files rn. How can I implement them to be prpetually useful Instead of just stagnant files occupying space in my files. Do I have to reformat them or transfer them to my PC to do whatever to protect my devices once again. Plz help mildly tech savvy but outta my league here and need ideas or directions would work as well. I have s22 ultra and windows 10 and windows 10 as well on an old Toshiba if that helps in any way. Sorry sp long. And thanks ahead of time guys. I mean it.
 
2 Replies
LongHiker
Legendary Samsung Care Ambassador
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Galaxy S22

@justjustinagain79 I noticed that your screenshot shows Malwarebytes premium. Are you sure that the subscription is currently paid? It looks like they have subscriptions for 1 device or 3 or 5 devices. 

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Galaxy S22
It's paid to date because it's working fine on my laptop. I even pirated some MB tool and added secure browser last week. I've tried uninstalling and reinstalling, and deleting the cache and srltarted fresh. Any ideas?