Media volume limit turned off affects the output of my phone when connected to Bluetooth/Android Auto

[DGV]

The last update installed a Media Volume Limit on my phone. Even when the option is deselected and turned off, it still affects the output of my phone when connected to Bluetooth or Android Auto. It sets the output automatically at very low levels, even when turned off, and renders the volume buttons on my phone useless. I move to volume on my phone up and down and nothing happens. The only control over volume I have is through the stereo, with no real output from my phone. It effects all frequencies. I have no bass, midrange, etc. All output is squashed. I have reset network settings. I have done a complete phone reset. My phone says all software is up to date. A couple of people suggested the Good Lock App. with Sound Assistant. I finally found which one and downloaded it. There is some difference, but very little. It does not resolve the issue. Everything still sounds muffled. I am still not able to adjust volume output independently on my phone when connected to Bluetooth or Android Auto. Samsung Customer Support has been no help at all. They even deleted my previous post even though I used no profanity, and the words were bleeped out any way. I've been a Samsung Customer for a lot of years. This experience has me ready to jump ship.

[JBTechfanatic]

When connected to a device that has sound control you should turn the phone output sound to max then use the car volume to adjust the sound output throughout the vehicle. Toggle off Dolby Atmos if not supported. This rule applies to anything that the phone does not turn the volume up with example you're connected to your car you turn the max volume of your phone up but if the volume is turned all the way down on the car you hear no sound until you start turning it up this will apply. But if it's connected i a way that you see a digital toggle on the other device this means that the phone's volume is adjusting the output so if you turn it down on the exterior and your phone's volume goes down this rule would not apply as the device is the main sound control in this situation but in situations as you are stating the device should not be the main sound control this is why you want to turn the ohone toggle to max volume and adjust the volume in your car with the car control to your liking this will give you the best output sound and should not lack in any kind of Bass or quality hopefully this is making sense and is coming out correctly LOL for some reason I'm having a hard time putting it into words.

[DGV]

Thank you for the reply. That's what I'm basically trying to say is that I have no control over the phone volume when connected to the device. Even when my volume is at max the sound is still squashed. There is no change to sound as there should be when I adjust my phone volume up and down when connected to a device.

[VerbumVeritum]

Oh no! I'm so sorry your post was removed. 😞 So, you say Sound Assistant worked a little bit? And we tried Safe Mode, right? 

[DGV]

No one said anything about safe mode yet. Why would I listen to music in safe mode? I'm not understanding.

[VerbumVeritum]

In order to see if a 3rd party app is interfering with the connection or your controls in some way. 🙂 You could try it.

Did we look into Absolute volume?

[DGV]

I did look into absolute volume. I do not have that option under settings or developer settings. All I have is this Media Volume Limit under the pull down menu in Volume/Media. How do I find Safe Mode? How would I check to see if a third party app is causing interference?

[VerbumVeritum]

Do you have developer options enabled?

For Safe Mode, from the power menu, press + hold Power down on your screen until the Safe Mode option appears.

[DGV]

The only developer settings I am able to pull up is under accessibility, advanced, talk back settings. When I go to accessibility directly instead of searching I am unable to find anything. If there is a way to enable developer settings or options where would I go?

[VerbumVeritum]

Go to Settings>About phone>Software information>quickly tap Build number until you see a message for Developer mode being enabled. Go back to your Settings>Developer options will be at the bottom. Inside, there should be an option for Absolute volume you can toggle to see if it might work.