Original topic:

My S22 Ultra won't connect to Wi-Fi or mobile network with my cases on

(Topic created: 2 weeks ago)
userit9kz9tS1c
Asteroid
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Galaxy S22

I have purchased 4 cases for my s22 ultra and everytimevi use a case my phone won't connect to wifi or mobile network. It shows it's connected but it won't send or receive anything any solutions

 

 
4 Replies
WyrdGary
Cosmic Ray
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Galaxy S22

Mag case?  Case with metal in it?  Those could affect antennas. 

userit9kz9tS1c
Asteroid
Options
Galaxy S22
I've tried 4 different companies and 1 was even an otterbox. But yes the phone company is saying it's the cases... so I said well sell me 1 that won't do that and again run diagnostics Everything is fine but no data will send on my end.. I'm super annoyed
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Belaythatorder
Red Giant
Options
Galaxy S22
Have you contacted your carrier to have them do a network reset from their end?
userit9kz9tS1c
Asteroid
Options
Galaxy S22
Yes I even brought it in to them, they find no issues but have replaced my sim card 3 times
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